Do you handmake these plushies or are they mass-produced?
They are mass-produced from a factory overseas! We design them but we do not sew them!
Last updated: May 21, 2024 10:08
What materials are they made out of?
They are either made out of minky, faux fur, or both depending on the design. Details are either embroidered, stitched, or printed on!
Last updated: June 04, 2024 05:13
Which cats are available?
Right now the lineup is Frost, Maple, Lion, Ash, Squilf, Ivy, and Moon, but more can be added if end goals are reached! You are only able to choose an unlocked plush as your reward.
Last updated: June 11, 2024 13:50
When do we choose which plushies we want?
A survey will be sent out post campaign. A specific date will be given closer to the end of the campaign. Once you get it in your emails you can fill it out, choose which item(s) you want.
Last updated: June 04, 2024 05:31
Did you handmake these plushies or are they mass-produced?
They are mass-produced from a factory overseas! We design them but we do not sew them! The only exception to this is the two products listed as handmade plushies, which are available as exclusive add-ons
Last updated: August 02, 2024 15:38
What materials are they made of?
They are either made out of minky, faux fur, or both depending on the design. Details are either embroidered, stitched, or printed on!
Last updated: August 02, 2024 15:40
Which cats are available?
Frost and Maple!
Last updated: August 02, 2024 15:41
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.